Section 1 - Shipping area
Our website provides gift shopping for users in the United States and Canada.If you cannot complete the purchase in your area, please contact service@markgift.com
Section 2 - Shipping fee
products with " made in the USA" TAG.
To USA shipping fee |
|
Standard Shipping |
$6.9 |
Free shipping |
On order over $69 |
* THE U.S. Territories include American Samoa, Guam, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and the U.S. Virgin Islands.(But our shipping area only includes the continental US)
To CA shipping fee |
|
Fast Shipping |
$6.9 |
DHL Express |
Not available |
Free shipping |
On order over $69 |
To AU & Europe shipping fee |
|
Standard Shipping |
$6.9 |
Free shipping |
On order over $69 |
products without " made in the USA" TAG
To USA & CA shipping fee |
|
Standard Shipping |
$6.9 |
DHL Express |
Not available |
Free shipping |
On order over $69 |
* THE U.S. Territories include American Samoa, Guam, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and the U.S. Virgin Islands.(But our shipping area only includes the continental US)
* Ships only to Canada mainland
To AU & Europe shipping fee |
|
Standard Shipping |
$4.9 |
Free shipping |
On order over $69 |
Section 4 - Shipping Time
We have also established production lines in other countries except the United States, so different products will be sent from different countries, which we will reflect on the product page. The delivery time will also be different, the specific reference time is as follows:(The following “days” are “business days”)
products with " made in the USA" TAG.
To USA shipping time |
|
Standard Shipping |
2-4 business days |
Free shipping |
2-4 business days |
To CA shipping time |
|
Fast Shipping |
6-13 days |
DHL Express |
Not available |
Free shipping |
8-15 days |
To AU & Europe shipping fee |
|
Fast Shipping |
6-13 days |
Free shipping |
8-15 days |
products without " made in the USA" TAG.
To USA & CA shipping time |
|
Fast Shipping |
6-13 days |
Free shipping |
8-15 days |
To AU & Europe shipping fee |
|
Fast Shipping |
6-13 days |
Free shipping |
8-15 days |
All products require 3-5 days production time,This time is not included in the delivery time.Thank you for understanding.
Section 5 - Shipping Methods
Markgift uses different carriers to ensure your items arrive on time. When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.
Our carriers are: 4PX, Yun Express, DHL, FEDEX
The merchandise you order may be filled from several locations, and items may arrive separately. If this is the case:
You will not incur additional shipping charges
Your shipping charge (if applicable) will be split across multiple packages when your order is shipped
Please note: Orders being shipped to a P.O. Box address will be delivered by Standard Delivery only and are excluded from the expedited shipping options.
NOTE: If your tracking appears stuck on a certain date, please note that this is entirely normal as the package moves from country to country. As soon as it lands in the US, it will move quickly to your doorstep via USPS!
Section 6 - Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.
Section 7 - My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Section 8 - If you have any other questions, please contact us and we will do our best to help you out.
service@markgift.com